- #IBACKUPBOT CANNOT LOAD DEVICE INFO FREE#
- #IBACKUPBOT CANNOT LOAD DEVICE INFO MAC#
- #IBACKUPBOT CANNOT LOAD DEVICE INFO WINDOWS#
I just double checked and my DEP profiles cannot be removed on teh device, and the profile cannot be manually removed via Apple Configurator 2 on a Mac that has the trust certificate that allows pairing. Just to be sure, have you double checked that your DEP profile(s) are set to not be allowed to be deleted? I believe this is by default with DEP.
#IBACKUPBOT CANNOT LOAD DEVICE INFO FREE#
Have questions that aren't addressed here? Please visit our Support Center for iExplorer FAQs.įeel free to contact us if your problem persists.This is intriguing.
The raw files and directories of the iTunes backup can be easily transferred using drag-and-drop and additional access options are available from the right-click context menu. Once you have your backup selected, you can view the raw files and folders inside the backup by clicking “Backup Explorer.” Otherwise, you can click on Messages, Contacts, Voicemail, Call History, Notes, Safari or Calendar to access the database information from the backup but parsed together in a much more readable fashion. If a backup was encrypted at the time it was created, it may not appear here. Simply start iExplorer then, if no device is connected, click “Explore iTunes Backups.” Then, in the left column of iExplorer you’ll see a section titled “Browse iTunes Backups” under which you’ll see all of the backups from iTunes listed. With iExplorer, accessing the contents of a backup that was previously created by iTunes of an iOS device is easy. If you need to make a newer one, you can right-click on Backups in the left panel and choose to refresh. If it's been less than 24 hours since your last backup, iExplorer will automatically load the existing backup. If you didn't already have an iTunes backup on this computer, iExplorer will ask whether to create one, either "Yes" or "No", or if you have an existing backup, you'll be asked whether to "Use Last Backup" or "Refresh" to create a new one.
You'll then be prompted to make a backup selection. You can also access the backups section on the device by clicking Backups through the sidebar on the left. To get started accessing the device’s backup data, click Backups in the middle panel. You can return to this home screen at any time by clicking on your device's name in the navigation panel on the left. Once the device is connected, iTunes may prompt you to sync your device - click "No" or "Cancel." We recommend that you avoid syncing the device to iTunes as, in some cases, doing this may result in the permanent loss of data from your device.Īfter your device is connected, iExplorer will display the Device Overview screen. Then, go ahead and connect your device with its USB cable to your computer. To view the files and folders of the iTunes backup data that is currently on an iPhone or iPad, first open iExplorer on your Mac or PC.
#IBACKUPBOT CANNOT LOAD DEVICE INFO WINDOWS#
In the following tutorial we'll show you how you can easily browse and access these iTunes backup files on either a Mac or Windows computer. If you're looking to browse files of an existing iPhone backup by iTunes or want a new iPhone backup - iExplorer lets you browse the raw files and folders that are created every time you backup your device with iTunes and it can seamlessly parse various database files such as your text messages, notes, voicemails, etc, thereby making everything easily readable and exportable.
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